Key responsibilities will include:

• Providing a person centred approach to help customers achieve their goals and aspirations
• Contributing information for the development of Customer support plans
• Providing support to customers with personal care, living skills, transport, social activities, medication and other support as required
• Keeping customer records up to date on a daily basis using on line systems
• Developing and maintain professional relationships and networks with customers, families, caregivers and key stakeholders
• With support & guidance from the Team Leader, seek out innovative ways to enhance the customer journey
• Managing some challenging behaviours

Skill and Experience:

We also took the time to ask our customers what they think makes a great Support Worker. How do you compare to their ultimate wish list?

• Punctual
• Friendly
• Outgoing
• Non-judgmental
• Flexible
• Lived Experience
• Persistent
• Balanced - knows when to motivate, challenge and when to stop
• Empathetic
• Practical